By Lathika Pai Would you like to join Sales Force, NCR, Charles Schwab, Fiat, La Quinta Inns, Wells Fargo, Coca Cola, BASF, and several other multinationals who use enterprise video…

By Anuj Mathur, CEO Q3 technologies www.q3tech.com During the last couple of years, the software industry has seen a marked increase in the number of cloud based services aimed at…

by Ranganath Iyengar, Senior Industry Advisor and Coach – Strategic Interventions ranga@siiplconsulting.com We naturally live in a 3 dimensional world – in fact if we use all our senses, we…

By Ranganath Iyengar CRM had humble beginnings with activities like database marketing for tracking sales transactions to customers. CRM then evolved into serving needs of Marketing and Customer Service teams…